Privacy Policy


Effective Date: 04 November 2024

1. Introduction
Welcome to Media La Vista - FZCO (“Company”, “we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.medialavista.ae (the “Site”), in compliance with the UAE’s data protection regulations.

2. Information We Collect
We may collect and process the following types of personal data:
• Personal Identification Information: Name, email address, phone number, and company name.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our Site.
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information
We use the collected data for various purposes:
• To Provide and Maintain Our Services: Including processing transactions and managing your orders.
• To Improve Our Website: Understanding how you use our Site to enhance user experience.
• To Communicate with You: Responding to your inquiries, providing customer support, and sending updates related to our services.
• For Marketing Purposes: Sending promotional materials, newsletters, and information about our products and services that may be of interest to you, with your consent.
• To Comply with Legal Obligations: Ensuring adherence to applicable laws and regulations.

4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
• Consent: Where you have provided explicit consent for specific purposes.
• Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: To comply with legal and regulatory requirements.
• Legitimate Interests: To pursue our legitimate interests, provided your rights and interests do not override these.

5. Data Sharing and Disclosure
We may share your personal data with:
• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and data analysis.
• Business Partners: Distributors, integrators and end users involved in delivering our products and services to you.
• Legal Authorities: If required by law or to protect our rights, property, or safety.

6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UAE. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights
Under UAE data protection law, you have the right to:
• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing your personal data under certain conditions.
• Objection: Object to the processing of your personal data under certain conditions.
• Data Portability: Request transfer of your data to another organization or directly to you under certain conditions.
To exercise these rights, please contact us at welcome@medialavista.ae.

10. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can manage your cookie preferences through your browser settings.

11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Media La Vista - FZCO
Dubai, United Arab Emirates
Email: welcome@medialavista.ae
Phone: +971 55 581 01 49