/ Troubleshooting /
When signage breaks — fast fixes
Real-world troubleshooting playbooks from the Media La Vista support team. Connectivity, playback, firmware, scheduling and performance — diagnosed and resolved.
Player Not Connecting
Diagnose and resolve connectivity issues between SpinetiX players and Arya cloud or Elementi.
Content Not Displaying
Black screens, blank zones, missing widgets — root causes and fixes.
Video Playback Issues
Stuttering, audio sync loss, codec errors and why they happen on signage players.
Firmware Recovery Guide
Recover a failed firmware update and restore a SpinetiX player to working state.
Network & Proxy Troubleshooting
Firewall, proxy, DNS, and certificate issues that block SpinetiX players from reaching cloud services.
Scheduling Conflicts Resolution
Fix overlapping campaigns, missing day-part switches and priority conflicts in Elementi/Arya.
Performance Optimization Tips
Reduce CPU load, memory use and render time on SpinetiX players.
Common jSignage Errors
Console errors, widget failures, and layout bugs — how to read them and what they mean.