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Municipal Office Digital Signage: Boosting Citizen Engagement
How a municipal government office deployed SpinetiX digital signage to improve citizen services, reduce perceived wait times, and deliver timely public information.
Municipal Office Signage — SpinetiX digital signage deployment
The Challenge
A municipal government office serving thousands of citizens daily needed to modernize its communication. Long queues, outdated printed notices, and lack of real-time information led to poor citizen satisfaction. The office needed a digital system that could display service schedules, queue information, public announcements, and community updates.
The Solution
SpinetiX digital signage was deployed across the office lobby, waiting areas, and service counters. The system displays real-time queue status, service availability, public announcements, and community event information. Content is managed centrally and updated instantly, ensuring citizens always have access to current information.
Results
- Citizen Satisfaction Reduced perceived wait times and improved service transparency through real-time digital information.
- Information Accuracy Instant content updates replaced outdated printed materials, ensuring citizens always see current information.
- Cost Efficiency Eliminated printing costs and reduced staff time spent answering routine informational questions.
Technology Used
- ▸ SpinetiX HMP media players
- ▸ Queue management integration
- ▸ Centralized content management
Platform
- ▸ SpinetiX Digital Signage Solution
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